Legal Information
Terms of Service, Privacy Policy, and Refund Policy for Zero Day Football. Please review these policies carefully as they govern your use of our services.
Digital Products Notice
All products are digital and delivered instantly. Due to the nature of digital products, all sales are final.
Terms of Service
1. Acceptance of Terms
By accessing, using, or purchasing from Zero Day Football ("Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our services.
2. Service Description
Zero Day Football provides strategic intelligence, gaming strategies, tips, and analysis for football video games including Madden NFL and College Football series. We offer digital content including:
- Strategic insights and analysis
- Gaming tips and tutorials
- Playbook recommendations
- Competitive gaming intelligence
3. Digital Product Nature
All products are digital content delivered electronically. Once delivered, digital products cannot be returned. You acknowledge that you are purchasing digital content that will be made available for download or access immediately upon successful payment.
4. Payment Processing
All payments are processed by our third-party payment processors (such as Paddle, Stripe, or PayPal). We do not store your payment information. Your payment details are handled securely by these trusted payment providers according to their respective terms and privacy policies.
5. User Conduct
You agree to use our services responsibly. You will not:
- Redistribute our content without permission
- Use our content for commercial purposes without authorization
- Share login credentials with others
- Engage in any activity that disrupts our services
- Violate any applicable laws or regulations
6. Intellectual Property
All content, strategies, and analysis provided are our intellectual property or used with permission. You receive a limited, non-transferable license for personal use only.
7. Account Management
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We may suspend or terminate accounts that violate these terms.
8. Service Availability
We strive to maintain service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our services at any time.
9. Disclaimers
Important: Zero Day Football is an independent platform not affiliated with Electronic Arts Inc. or any gaming companies. All strategies are provided for educational and entertainment purposes. We make no guarantees about gaming performance or results.
10. Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.
11. Governing Law
These terms are governed by applicable law. Any disputes will be resolved according to the jurisdiction where our business is located.
12. Changes to Terms
We may update these terms from time to time. Material changes will be communicated through our website. Continued use after changes constitutes acceptance of the updated terms.
Privacy Policy
1. Information We Collect
We collect information to provide and improve our services:
- Account Information: Name and email address for account creation
- Usage Data: How you interact with our website and services
- Technical Data: IP address, browser type, device information for security and analytics
- Communications: Any messages you send us
2. Payment Information
We do not store payment information. All payment processing is handled by third-party providers (Paddle, Stripe, PayPal) who maintain their own security standards and privacy policies. Your payment details are encrypted and processed securely by these trusted providers.
3. How We Use Information
We use collected information to:
- Provide access to purchased content
- Send account-related notifications
- Improve our services and content
- Ensure security and prevent fraud
- Comply with legal requirements
4. Information Sharing
We do not sell your personal information. We may share information only when:
- Required by law or legal process
- Necessary to protect our rights or safety
- With service providers who assist our operations (under confidentiality agreements)
- In the event of a business transfer or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Cookies and Analytics
We use cookies and similar technologies to improve user experience and analyze website performance. You can control cookie settings through your browser preferences.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data
- Object to certain processing activities
- Data portability
8. Data Retention
We retain information as long as necessary to provide services and comply with legal obligations. Account information is typically retained while your account is active and for a reasonable period afterward.
9. Third-Party Services
Our website may contain links to third-party services with their own privacy policies. We recommend reviewing their privacy practices as we are not responsible for their policies.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
12. Policy Updates
We may update this privacy policy periodically. Material changes will be communicated through our website or via email.
Data Protection
We are committed to protecting your privacy and handling your data responsibly. Payment processing is handled by trusted third-party providers with industry-standard security measures.
Refund Policy
1. Digital Product Policy
Due to the instant delivery and nature of our digital products, all sales are final. Once digital content is delivered and accessible, it cannot be returned or refunded.
2. No Refund Policy
We do not provide refunds for digital products including:
- Strategic guides and analysis
- Digital content subscriptions
- Premium access memberships
- One-time digital purchases
3. Payment Processing
All payments are processed through third-party payment providers (Paddle, Stripe, PayPal). While these providers may have their own policies, we maintain our no-refund policy for digital products due to their instant delivery nature.
4. Subscription Management
For recurring subscriptions:
- You may cancel your subscription at any time to prevent future charges
- Cancellation takes effect at the end of the current billing period
- You retain access to content through the end of the paid period
- No refunds are provided for partial subscription periods
5. Technical Issues
If you experience technical difficulties accessing purchased content due to issues on our end, we will work to resolve the problem. However, technical issues do not constitute grounds for refunds as they are typically resolvable.
6. Disputes and Chargebacks
Initiating payment disputes or chargebacks may result in account termination and loss of access to all content. We encourage contacting us first to resolve any concerns.
7. Exceptional Circumstances
In rare cases involving billing errors or unauthorized transactions, we may review requests on a case-by-case basis. Such reviews are at our discretion and do not guarantee refunds.
8. Legal Requirements
This policy operates within the bounds of applicable consumer protection laws. Your statutory rights, where they apply, are not affected by this policy.
Before You Purchase
Please carefully review product descriptions and ensure our content meets your needs before purchasing. All digital products are delivered instantly and cannot be returned.